Learn how applying the power of 'Tawaho' will improve skills and outcomes


For dynamic presentations that will immediately impact participants and raise the level of their thinking and accomplishments!

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Why Tawaho? What is it?


Helping People Excel

Do you seek to increase employee engagement and retention?  Do you want to improve the performance of your teams and build a workplace of choice?  Ian's messages and learning provide a strategy towards just that! Ian is a Canadian speaker and facilitator who shows others how TAWAHO will raise the bar on their workplace skills and results...guaranteed!

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TAWAHO is all about Better Outcomes!

More than anything people in workplaces today want recognition and involvement in decisions that affect them. Recognition has been described as a 'magic bullet' since actions effectively recognized are most often repeated!  Make building a workplace of recognition a key part of your strategy. Ian specializes in transferring these skills and shows how this fits within the TAWAHO model.


SMILE- Sharing My Inner Light Enthusiastically!

Ian wants to be known as 'the Smile Guy' sharing the inner light within his key messages and insights about  leadership and customer service.  He sees every human interaction as an opportunity to build a better working relationship.  He shows that in every interaction invitations are issued, positive or negative, and it's important to be aware of 'what we are sending out'.  His presentations are designed to help participants get better outcomes through sharpened skills.

About Ian's Services

Services Offered

  • Leadership training
  • Customer Service training
  • Recognition Workshops
  • Keynote speaking on peopleskills
  • Coaching and mentoring
  • Staff Development Consulting
  • Workplace Development Consulting
  • Organizational Development

Ian's Background

  • Experienced professional manager
  • Certified by AchievGlobal Inc. as a Leadership Facilitator
  • Certified by AchievGlobal Inc. as a Faciliator of Excellence in Customer Service
  • Experience in both private and public sectors 
  • 20 years Board experience with not for profit

Why Choose Ian for your event?

Ian is passionate about leaderhip and customer service.

 Audiences find him both insightful and 'genuine' when speaking on these topics.  

He backs up the learning with memorable stories and examples from his own work life, holding the audience's interest and making learning fun.  He always gives participants practical tools to take away and apply immediately!


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Ian Hope looks forward to your call!

You can discuss your special workplace challenges and how Ian can focus his learning points and key messages to suit your needs.   Strongly positive results are always guaranteed!

Ian Hope & Associates

20 Oakmont Drive, St. Albert, AB Canada, T8N6K6



Ian is available for training sessions and speaking engagements in Alberta and anywhere in North America.


Reasonable notice is requested and compensation for out of pocket expenses.